Why we protect orders from our online store
A rise in package theft
There's been a disturbing rise in package theft and loss.
Leading to frustrated customers
Consider the feeling of not seeing your package at your doorstep, even though you've received a notification that states that it was delivered.
These thefts costs us money and upset customers.
In the case of lost packages, we'd have to reship a replacement but not before trying to figure out what happened by contacting the postal service. And we all know postal service customer service is just awful.
That's why we now offer Route.
Route, allows us to insure your order against package theft, and loss while in transit.
Route is now added automatically to your order at checkout.
You're now fully covered.
So, next time your order is delivered and you find that it's missing, you can rest assured we now have you fully covered.
